Job Title: Telecaller – Loan Recovery & Collections (Kannada/Tamil)

Location: North Bengaluru (On-site)

Employment Type: Full-time

Joining: Immediate joiners only

Experience: Minimum 3 years in loan recovery / collections telecalling

About the Role

We are hiring experienced telecallers for our loan recovery and collections operation. You will handle outbound calls to borrowers with overdue accounts, negotiate repayment, and drive resolutions while maintaining compliance and professionalism.

Key Responsibilities

• Make high-volume outbound calls to delinquent borrowers in Kannada and/or Tamil
• Negotiate repayment plans, settlements, and PTPs (Promise to Pay) and follow up till closure
• Accurately record call dispositions, borrower responses, and payment commitments in the dialer/CRM
• Escalate disputes, hardship cases, and non-contactable accounts per defi...