Travel to Office Expectations

For Remote Roles: If this role is remote, there will be in‑office events that require travel to and from the Mississauga and/or Salt Lake City office. These will include onboarding, team events, semi‑annual and annual team meetings.

For Hybrid Roles: If this role is hybrid, you should reside within commutable distance to the specified office/location. Expect weekly/bi‑weekly/monthly events in the office with your specific team. This is a requirement for the role.

Hybrid 2 days - Toronto or Mississauga required for eligibility.

On‑call rotational shift required for eligibility.

The Service Delivery Management team, part of SaaSOps, supports PointClickCare Engineering by guiding teams on best practices to improve software delivery quality and speed. They oversee change management and incident response, fostering consistent standards and collaboration across the organization.

The Service Delivery Managem...