Position Overview
β’ Salary Package: RM3200-3500 + KPI ALLOWANCE UP TO RM400 + NIGHT SHIFT ALLOWANCE UP TO RM 300
β’ EPF+SOCSO
β’ 12 ANNUAL LEAVE + 14 MEDICAL LEAVE is PROVIDED
β’ 1 month paid training is provided
β’ Location:
Requirements
β’ Possess at least SPM and above. Fresh graduate is welcome to apply.
β’ Fluency in reading and writing in English is a must
β’ 24 Hours rotational shift (9 Hours including 1 hour break)
β’ 6 Workdays and 1 Rotational Off day including working on weekend and public holidays.
β’ Passionate on customer experience related tasks
β’ Able to work in a fast-paced environment.
β’ Strong ability to multitask, prioritize and manage time effectively.
β’ You are required to work on site at Office
β’ Available to start work on October 2024
Responsibility
β’ Address and resolve inbound customer inquiries across various channels, including phone, chat, and email, related to ride-hailing, food delivery, and other services.
β’ Manage and resolve customer complaints and issu...