Teleperformance in Malaysia is seeking a dedicated Quality Team Lead to oversee the quality assurance process within our BPO operations. In this role, you will manage Quality Analysts, ensuring service excellence and compliance with quality standards.

The ideal candidate will possess a Bachelor’s degree or diploma, be fluent in Cantonese and English, and have 3–5 years of experience in Quality Assurance. The position offers opportunities for leadership and professional growth.