JOB SUMMARY Reporting to the Manager on Duty, the F&B Captain will be responsible for delivering a seamless and delightful dining experience for our guests.
What you will be DOING: Service - Familiarise with F&B Service (Restaurant & Room Service) and all the food & beverage items on the menu and/or on-going promotions.
- Perform pre-operation and side station preparation and organisation.
- Greet and seat guests proactively.
- Present guests with the menu and inform them about any specials of the day, promotions and/or menu changes, etc.
- Provide suggestions and/or promote signature items and/or on-going promotions.
- Take orders from the guests and to take note of any special requirements.
- Key order into POS system and ensure all special requirements are captured and communicate clearly with the kitchen team if needed.
- Coordinate with the kitchen team to ensure prompt and smooth items ...