- Location(s): CBD
- Working Days: 6 days/week
- Working Hours: 11am to 11pm (2 hrs break)
Job Description & Requirements - Oversee day-to-day operations of the outlet, ensuring that everything runs smoothly and efficiently.
- Ensure high levels of customer satisfaction by monitoring service standards and addressing customer feedback.
- Handle customer complaints and inquiries professionally, resolving issues quickly and efficiently.
- Manage inventory levels, ensuring that the outlet is well-stocked without over-ordering.
- Monitor and control wastage and food costs to maintain profitability.
- Ensure that the outlet complies with all health and safety regulations, including food hygiene, sanitation, and employee safety protocols.
- Ability to think on your feet and resolve problems quickly, whether related to staff, customers, or operational issues.
We Offer