Support in growing and optimizing performance of the UAE Cards Portfolio
Manage and optimize various portfolio programs / initiatives
Support in identifying areas of growth & efficiency
Support to execute ongoing portfolio programs / initiatives like Citi PayAll, Insurance cross-sell, etc.
Support to execute ongoing portfolio spend programs and other initiatives like credit limit increase, retention, activation, etc.
Support in implementation of new actions to enhance profitability of the above-mentioned programs
Support development of digital capability and adoption for various portfolio programs
Work with portfolio sales & service teams to optimize front-line performance which will include tasks like training, design and implementation of controls
Support enhancements to improve customer experience
Work with the data team to define key metrics / dashboards t...
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