Position Overview
Join GreenShield as a Care Coordination Specialist, where you will facilitate communication between patients and healthcare providers in Canada. Your role will ensure timely access to therapies and ongoing patient support.
As a Care Coordination Specialist, you'll manage the entire patient experience from enrollment through treatment initiation. This involves collaborating with medical teams and guiding patients through the complexities of their healthcare journey, fostering adherence and crisis management.
Key Responsibilities:
β’ Manage patient interactions and ensure consistent care
β’ Conduct training sessions and coordinate medication deliveries
β’ Provide follow-ups to check patient adherence
β’ Maintain comprehensive documentation in the CRM system
β’ Advocate for patients by navigating funding options
Requirements:
β’ Post-secondary education in healthcare or life sciences
β’ 3β5 years of relevant experie...