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Care Experience Coordinator

Company

The California State University

Location

San Jose, California

Posted

July 04, 2026

Position Overview

Job Summary


Reporting to the Director of Care Experience and Operations and receiving general work direction from the Care Experience Lead, the Care Experience Coordinator provides administrative, clinic, and health education support to ensure a welcoming and positive student experience. This role serves as a primary point of contact for students accessing Health Services, Counseling and Psychological Services, and Wellness & Health Promotion. The incumbent maintains confidential health information, coordinates patient access and scheduling, supports clinic operations, and assists with health education outreach efforts.

Key Responsibilities

  • Greet and assist students in person and by phone, providing a welcoming and supportive experience

  • Schedule appointments, manage check-ins, and coordinate patient flow

  • Maintain accurate and confidential student health records in electronic systems

  • Enter and update data in t...
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