The Care Specialist -Weekend On Call will be responsible for organizing schedules for our Caregivers to ensure adequate client care. The Care Specialist will also be responsible for providing support and ensuring coverage for client cases and ensuring the aides remain compliant with DOH standards in collaboration with the HR Department. The Care Specialist is responsible for the following:




+ Produce daily reports including but not limited to the SANTRAX/SAM Exception daily report and addressing concerns raised with Home Health Aides, i.e. follow-up calls, merging calls, etc.

+ Review open scheduling orders in the available system and scheduling home health aides to permanent cases/shifts

+ Ensure client services are scheduled as prescribed on authorization documentation

+ Clear exceptions in the system for Saturdays and Sundays

+ Preparing Change Forms to alert the contracts regarding any changes in the client’s service h...