Care Transitions Patient Care Liaisons coordinate post-acute care appointments and other healthcare services at Mount Sinai Health System facilities and external organizations to fit the specific needs of each patient. They facilitate the transfer of information between the patient and member agencies of the care team to ensure high quality transitions of care across inpatient and outpatient settings. They liaise between medical providers, patients, health insurance companies, and more. Patient Care Liaisons increase health literacy by educating patients on the importance of post-discharge care, preventative screenings and procedures, and chronic disease management. This position promotes a high level of patient satisfaction by identifying and helping to address barriers to high quality, patient-centered care.