Summary

The Cargo Agent is responsible for timely processing and screening of import and export documentation. He/she is also responsible for accurate entries of records into Cargo Management System (CMS).

Duties and Responsibilities

• Handle customers’/ airline/ agents’ enquiries in a polite and efficient manner
• Attend to customers in collecting/ delivering of cargo including receiving of payments
• Liaise with warehouse operations team as appropriate
• Screens accuracy of paperwork submitted for inbound releases as well as acceptance on outbound shipments
• Update consignments records in Cargo Management System (CMS) and airline systems and maintain computer database
• Sorting and dispatching of cargo documents in accordance to airline requirements
• Coordinate with carriers/ Ground Handling Agents and arrange transfer of all transhipment traffic
• Conduct trac...