Managed cargo bookings and coordinated shipment movements to ensure smooth cargo flow and on-time flight departures.
Planned and optimized aircraft cargo allocation, ensuring compliance with weight and balance requirements while maximizing aircraft utilization.
Coordinated cargo loading and unloading activities with ramp, warehouse, and flight operations teams to support efficient aircraft turnaround and operational schedules.
Supervised handling arrangements for oversized, urgent, temperature-controlled, dangerous goods, and high-value cargo shipments in accordance with safety and regulatory requirements.
Monitored cargo acceptance, build-up, and loading processes to ensure operational accuracy and service quality.
Responded to customer and operational inquiries regarding shipment tracking, cargo discrepancies, irregular operations, and offloaded cargo, providing timely resolution and updates.
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