Role Overview

You will be responsible for developing, optimizing, and managing the global Core Model for HR case management processes across both the implementation and operational phases. Acting as a critical bridge between business needs and technical execution, this role ensures system configuration accuracy, manages project risks, monitors system KPIs, and drives user adoption.

Responsibilities

Core Model Development & Architecture: Co-design Case Management architecture and process flows alongside technical teams to ensure operational efficiency, ensuring all configurations align with the master project plan during both deployment and run phases.

Risk Management & Problem Solving: Analyze risks, raise critical points of attention, and implement solutions to ensure smooth stream completion.

Testing, Validation & Analytics:<...