Unit Summary

The Ability and Attendance team within Health, Safety and Wellness at Hamilton Health Sciences is accountable for the disability management, accommodation, return to work and attendance management processes through an effective incident capture, triage and response process and for providing the supports necessary to enable reasonable and regular attendance at work by all staff.

The Case Manager is responsible for the coordination and facilitation of the disability management, return to work and accommodation processes for employees who are absent due to occupational and non-occupational illness or injury. He/she will work with external contractors and agencies to coordinate the timely adjudication of benefits. He/she will support employees who are off, ensuring that they stay connected with the workplace and have sufficient information about the process, roles and responsibilities, and next steps.