Job Details
Description
Position Summary: Assesses clients' needs and eligibility for in-home services, entitlements and benefits, and manages ongoing case work and care plan management.
Principal Responsibilities:
Conduct intakes and screen clients with presenting problems, if required.Provide accurate and appropriate information on benefits, entitlements, programs, and case assistance and assist in accessing services, including referral, counseling clients and advocating and intervening with other agencies on behalf of clients. Apply and recertify clients for entitlements and benefits.Arrange for the provision of services.Use language that expresses respect, patience and understanding when communicating with clients, families and collaterals.Fully utilize the program’s data system to maintain complete and accurate case notes, monitor reassessme...