Case Manager – Kaituitui – Palmerston North

Full‑time, Permanent — Monday to Friday (8:30am to 5:00pm)

Salary range: $69,519–$84,041

Overview

Case Managers are the face of public service at the frontline. You'll work with NewZealanders navigating challenging life situations — employment changes, housing transitions, or financial stress — and help connect them to the right support at the right time. This complex, high‑trust work requires you to make decisions that impact whānau and communities while balancing empathy and policy, speed and accuracy. If you value people, process, and purpose, bring calm to complexity, this could be the role for you.

Key Requirements

• High level of personal integrity, initiative, and self‑management.
• Fast and accurate data entry – getting the detail right matters.
• Confident with technology – navigating multiple systems and supporting clients to do the same.
• Empathetic and pr...