Description
We are looking for a detail-oriented Cash Application Specialist to support finance operations in Boca Raton, Florida. This position focuses on applying payments accurately, reviewing refund activity, and helping resolve account-related questions in a timely manner. The role also works closely with customer service and offshore support partners to address escalations and maintain reliable accounts receivable records.


Responsibilities:

• Oversee incoming JPMorgan communications and take appropriate action to keep cash activity organized and up to date.

• Validate system-produced policyholder refund transactions to ensure payment amounts and supporting details are correct before release.

• Apply customer and policyholder payments within the policy administration platform with a high level of accuracy.

• Examine outstanding accounts receivable balances, identify aging items, and support recommendations for write-offs when ...