Our Company


BrightSpring Health Services



Overview


Are you a numbers aficionado, skillful in maximizing costs and minimizing expenses? Finance and Accounting focuses on the organization's financial management strategies and execution. If this piques your interest, read more below and apply today!


Responsibilities


+ Provides application support by providing technical support, root cause diagnosis and resolution, documentation, and training

+ Utilizes the company's issue tracking system, Service Desk, to document customer contacts, issues, and requests

+ Ensures proper documentation, timely follow-up, appropriate escalation, and resolution of reported issues

+ Assists users with application navigation

+ Understands the critical nature of the business and makes every reasonable effort to achieve defined service level agreement expectations and/or provide acceptable workaro...