Description
The Operations Specialist on the Wire team conducts due diligence reviews on first and third party transactions for potential fraudulent activity and reports such activity to management and the appropriate Risk group. The Wire team is responsible for handling inbound and outbound calls from advisors and their clients regarding third party wire related inquiries. This role acts as a subject matter expert (SME) to our internal and external business partners as well as handling escalated inquiries.
We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.
Responsibilities:
- Reviewing wire deposits/distributions for funds availability, special instructions, and red flags; performing a series of tests and documenting results.
- Handling inbound and outbound...