Cash Specialist

Start Date: ASAP

Rate: £30,173

Contract Duarion: 6 Months

37 Hours Perk Week

Shift Pattern: Monday - Friday 08:00am - 16:00pm

Hybrid: 2 Days in the officer per week (Monday & Tuesday)

Location: Leeds

Role description

· Managing Cash allocation transactions within our mainframe customer billing system

· Maintaining accurate cash suspense records

· Investigate and respond to a broad range of complex customer queries, liaising with other parties as necessary, to deliver an appropriate, acceptable resolution for the customer.

· Amend data errors and process exceptions and provide feedback to team members to ensure data quality is improved and maintained

· Provide regular feedback on work in progress and decisions on workload priorities to Team Manager to ensure workloads are appropriately managed and performance standards met.

Complex reconciliation; managing payments, in...