WKS KRISPY KREME, LLC

Position: Cashier

Brand: Krispy Kreme

Reports To: General Manager

Job Overview

The Cashier / Retail Team Member is responsible for delivering friendly, accurate, and efficient guest service while operating the point-of-sale system and maintaining a clean, welcoming shop environment. This role supports guest satisfaction by ensuring order accuracy, product knowledge, upselling, and adherence to Krispy Kreme brand standards.

Key Responsibilities

Guest Service & Sales

• Greet guests promptly and courteously according to Krispy Kreme standards.
• Take guest orders accurately and efficiently using the POS system.
• Accept payment, process transactions correctly, and provide accurate change.
• Answer guest questions regarding products, pricing, and promotions.
• Engage in suggestive selling and upselling to promote feat...