Job description

Business type

Types of Jobs - Operations

Job title

CASPL Head of Trade Finance

Contract type

Permanent Contract

Management position

Yes

Job summary

A. Client service and Quality performance
· Ensure the provision of efficient, timely and error-free processing services to the client entities.
· Provide professional direction/advice on all trade finance related matters within the company.
· Develop/create Key Performance Indicators (KPIs), for performance monitoring and quality measurement purposes pertaining to platform Operations and monitor the achievements on a periodic basis.
· Maintain a good rapport with all internal and external stakeholders to understand their needs and proactively position the platform.
· Ensure the existence of adequate procedures and processes to enable ...