The Cast Member position enhances the guest experience by providing friendly, knowledgeable service across all areas of cinema operations. Cast Members are responsible for one or more of the operational areas based on experience and business needs and serve as the first and most important point of contact to all Kinepolis guests.
Key Accountabilities

Guest Service

Greet and welcome guests with a friendly and approachable demeanor. 

Respond promptly and courteously to guest inquiries, concerns, and feedback. 

Educate guests about current movies, promotions, and any available loyalty or rewards programs. 

Enforce theater policies to ensure a safe, relaxing, and enjoyable experience for all guests. 

Provide general customer service and other duties as assigned. 

Box Office

Sell tickets, gift cards, and other promotions to guests. 

Accurately process cash and credit card transaction...