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Catalan Customer Support in Braga - Accommodation provided

Company

Confidential

Location

barcelona, cataluña

Posted

June 09, 2026

Position Overview

DUTIES AND RESPONSIBILITIES

  • Handle inquiries and requests across various communication channels, ensuring accurate and timely updates in internal systems
  • Foster positive relationships by delivering prompt and courteous support
  • Support customer satisfaction and long-term engagement by ensuring effective resolution of issues
  • Maintain a professional and empathetic approach in all customer interactions
  • Work collaboratively with colleagues and leadership to achieve team objectives
  • Share insights on recurring challenges and suggest opportunities for process or service improvements.

REQUIREMENTS

  • Native / fluent in Catalan both verbal and written. Fluent in English (minimum B2 level)
  • Previous experience in customer service would be advantagous
  • Strong verbal and written communication skills across various platforms (phone, email, chat, social media)
  • Basic underst...

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