Responsible for creating and capturing knowledge within the O2C Team.
Team member with high collaboration with VCoE, Business Excellence, Global Commercial Development, Digital Enablement, Customer Experience, Enterprise Business Agility to structure and streamline processes as well as identifying standardization opportunities and recommending automation solutions.
**Main Responsibilities**:
- Process Consultant
- Knowledge management validation
- Identify new knowledge creation
- Detect and classify knowledge
- Ensure validity and reliability of knowledge
- Enable and validate policies and procedures
- Active participation in onboarding new employees
- Provide special trainings
- Promote collaboration networks withing the O2C teams
- Execute Benchmarking among regions & different industries
- Ensure the replication of best practices
- Streamline processes
- Standardize processes
- Implement automation of activities