People Management & Development:

Establish a work environment that foster operational excellence.

Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas.

Provide regular feedback and coaching for center's employees.

Develop & retain talents, through regular meetings, goal check-ins, development plans, etc.

Administer regular check-ins and year-end performance review & development plans, etc.

Assist in management of the recruiting process.

Support and conduct teams' trainings.

Leading the periodic medicaloperational meetings.

Serve as subject matter expert for operational-related policies and procedures, Plasma Donation

System and Plasma Payment System.

Operations management:

Supervise the operations within the center.

Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor

retention impr...