Responsibilities:

· Oversee the administrative, operational, and technical aspects of the hospital to ensure optimal capacity utilization and quality service delivery, leading to high patient satisfaction

.· Implement and monitor standard operating procedures (SOPs) to ensure consistency and efficiency.

· Manage budgets and optimize expenses to maintain financial health.

· Ensure compliance with company policies, industry standards, and legal requirements.

· Evaluate staff performance, provide constructive feedback, and support professional development.

· Maintain high levels of customer satisfaction through excellent service and timely resolution of issues.

· Handle and resolve customer complaints promptly, using feedback to continuously improve service quality.

· Identify and pursue opportunities for business growth and develop marketing strategies to attract new patients.·

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