As Centre Support Manager, you will manage the centre's team of Hosts and all customer relations ensuring exceptional service standards across all our communication channels. You will take charge of all centre marketing events and actively support the wider business with customer data management, upholding legal and ethical standards. Additionally, you will provide vital administrative support to the Senior centre management team, empowering business decisions that boost centre performance. You'll also oversee the smooth daily operation of the centre’s facilities, maintaining full compliance with Health and Safety regulations.

Please note this is a 12month Maternity Cover Contract.

Responsibilities:

• Lead the day-to-day operations of the reception team, delivering outstanding customer service measured by both external and internal feedback.

• Inspire and support staff motivation and development through team ap...