Drive customer centric outcomes across journeys delivered by cross functional teams & experiences requirements as 4-8 years and Chinese language abilities as must
Translate user needs into requirements and support Agile delivery and backlog prioritization
Engage business, tech, and control functions to define solutions and drive alignment
Leverage data insights to optimize journeys and identify automation opportunities
Support testing, UAT, and ensure requirements meet acceptance criteria
Drive adoption through training, communication, and embedding new ways of working.
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