Change Management Specialist
JOB SPECIFICATION
EBU Operations 1. Role Purpose
The Change Management Specialist is responsible for driving successful organisational change, business readiness, user adoption, and transformation enablement across strategic EBU programmes, digital platforms, operational initiatives, and customer transformation projects..
2. Key Responsibilities
Change Strategy & Planning
Develop and execute change management strategies and implementation plans Conduct organisational impact and readiness assessments Develop stakeholder engagement and change adoption plans Align change activities to programme and transformation roadmaps Support enterprise transformation and digital enablement initiatives Stakeholder & Leadership Engagement
Engage and manage impacted stakeholders across EBU Support leadership alignment and sponsorship enablement Establish and coordinate Change Champion networks Facilitate business engagement workshops and alignment sessio...