We are seeking a ServiceNow Change & Release Manager to oversee the planning, coordination, and governance of platform changes and releases within a large-scale ServiceNow environment.

This role is responsible for ensuring that all changes to the platform are controlled, validated, and deployed in a consistent and structured manner, minimising risk while enabling continuous delivery. The successful candidate will bring a strong understanding of ServiceNow change and release processes, enabling them to effectively manage release cycles, enforce standards, and maintain platform stability.

Key Responsibilities

• Own and manage the change and release lifecycle, including:
• Change request governance
• Release planning and scheduling
• Ensure all changes are:
• Properly documented, reviewed, and approved
• Aligned with platform standards and release processes
• Delivered with minimal risk to production
• Work c...