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Welcome to Chargeflow
Chargeflow is at the forefront of fintech + AI innovation, backed by leading venture capital firms. Our mission is to build a fraud‑free global commerce ecosystem by leveraging the newest technology, freeing online businesses to focus on their core ideas and growth. We are building the future, and we need you to help shape it.
We are looking for a detail‑oriented and analytical Chargeback Analyst who can investigate disputes, synthesize evidence across multiple systems, and build clear, compelling representment cases. This role is responsible for reviewing chargeback cases end-to-end, identifying fraud patterns, and maximizing revenue recovery for merchants. The ideal candidate has strong critical thinking skills, excellent written communication, and the ability to work with structured data and customer interactions.
As a Chargeback Analyst, you will manage the full lifecycl...