Drive enterprise-wide technology-quality governance by crafting rigorous standards, leading comprehensive audit programs and steering maturity improvements.

Safeguard regulatory compliance and elevate digital-service excellence across RTA’s applications and channels.

• Establish technology-quality policies, frameworks and KPIs, aligning digital systems with RTA governance, risk, and compliance mandates.
• Prioritize corrective-action roadmaps and budget needs based on governance-maturity assessments and stakeholder objectives.

Operations

• Schedule and run internal and external quality audits, retaining evidence and briefing leadership through formal management-review meetings.
• Monitor Application Governance Framework adherence from development to retirement, issuing periodic compliance reports and follow-up actions.
• Maintain quality-information systems, dashboards, and statutory reports to ensure timely, accurat...