Location: Somerset
Work Hours: 5 days work week
Salary: Up to $2,900
Our client is a globally recognised luxury hotel brand operating an upscale lifestyle property in Singapore's central business district.
Job Scope - Oversee daily Concierge operations, ensuring seamless, efficient, and brand-compliant service delivery, including luggage handling, transportation arrangements, and guest request management.
- Lead, train, and develop the Concierge team by setting clear goals, managing staffing and schedules, conducting performance reviews, and fostering a culture of professionalism and service excellence.
- Deliver exceptional guest experiences by providing personalised recommendations, anticipating guest needs, supporting VIP and repeat guests, and maintaining strong knowledge of local attractions and services.
- Ensure smooth coordination across departments while maintaining operational accuracy, compliance with hot...