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Chief CX & Omnichannel Strategy Leader

Company

Mashreq

Location

dubai, dubai

Posted

June 11, 2026

Position Overview

Mashreq in the United Arab Emirates is looking for an experienced leader to develop and execute a comprehensive client experience strategy for Retail & Wealth. The role requires over 18 years of work experience in service environments with a focus on customer experience, transformation, and quality control. The ideal candidate will lead initiatives that embed AI technologies while prioritizing customer-centric culture. Strong leadership skills and strategic management capability are essential for driving operational excellence.
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