Engineering Operations & Service Delivery (R)

Oversees implementation of preventive, corrective, and comprehensive maintenance programs for all building systems. Reviews and approves repair works, system upgrades, consumable requests, and energy conservation initiatives. Ensures compliance with technical contracts, SLAs, permits, and regulatory engineering requirements. Monitors utilities consumption and system performance, and approves actions for efficiency and cost optimization.

Remarkable Customer Experience (RXC) (R)

Ensures timely resolution of escalated engineering and tenant concerns. Coordinates with property management, tenants, and service providers to minimize service disruptions. Maintains operational reliability, cleanliness, and safety of all technical facilities and common areas. Builds trust and strong client relationships through visibility, responsiveness, and quality service delivery.

Lead, Manage and Make People Accountable (L...