Lead strategic risk management, operational governance, sustainability oversight, data-driven

analysis, and compliance monitoring to strengthen public bus operations, enhance service excellence,

and ensure alignment with institutional standards, safety frameworks, and approved departmental

strategies.

• Monitor ERM performance, analyze results, and update the departmental risk plan to meet risk index targets and adapt to operational or environmental changes.
• Develop and implement advanced risk management methodologies using market research and international best practices.
• Review existing strategies, revise them as needed, and develop new strategies through benchmarking and case studies.
• Leverage digitization and artificial intelligence concepts to support and advance the public bus operations strategy.
• Ensure all departmental activities comply with operational laws, regulations, and approved institutional s...