As a Store Operations Associate, you are at the heart of the boutique's operational excellence, ensuring every detail behind the scenes is executed with precision and care. By supporting inventory, boutique administration, logistics, and operational processes, you enable a seamless client journey while supporting the sales team in delivering the exceptional service from the House of Dior.

• Be a key referent to review all aftersales clients' requests, boutique KPIs and follow up with administrative tasks
• Escalate client/ boutique issues when urgent/ complicated to ensure excellence in service

• Support implementation on all digital related projects for the boutique

• Manage all aspects of POS/ Till Payments including distant selling process and guidelines
• Verify all transactions ...