Join Citi as an Application Support Intermediate Analyst, where you will utilize your analytical skills to solve complex user issues effectively. This full-time position fosters collaboration between users and internal teams.
As an Intermediate Analyst, you will be essential in providing technical support and managing stakeholder queries on Citi Applications. You'll work closely with technology partners to address issues, drive application releases, and enhance overall business performance. Your developed communication skills will help in liaising with both users and vendors to ensure effective support.
Key Responsibilities:
• Troubleshoot technical issues for Citi application users
• Coordinate testing and deployment of application updates
• Conduct risk analysis and ensure application security
• Document support procedures for continuous improvement
• Engage in disaster recovery testing and initiatives
Requirements:
• 2-5 years of experience in a technical ...