Advance your career with Citi as an Intermediate Applications Support Analyst. This full-time role emphasizes technical support and collaboration to enhance user experience with Citi Applications.
In this role, you'll utilize your 2-5 years of applications support experience to bridge the gap between users and internal technology. You will conduct risk analyses on applications, engage in deployment activities, and provide vital documentation support. Strong analytical skills and a customer-centric mindset are crucial for success.
Key Responsibilities:
• Provide expert technical support for Citi Applications
• Resolve issues and liaise with technology partners
• Participate in testing and application deployments
• Analyze applications for security vulnerabilities
• Maintain documentation and troubleshoot post-release issues
Requirements:
• 2-5 years in applications support or a related field
• Knowledge of applications support procedures
• Familiarity wi...