Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.

Role overview:

The CitiService Financial Institution Head is a senior management-level position responsible for accomplishing results through the management of FI team / department to drive client resolution and support activities in coordination with the Customer Service team.

The overall objective of this role is to drive the seamless delivery of customer service support to external clients.

What you will do: