Third Line Citrix SME

This role is critical in ensuring the stability, performance, and scalability of our Citrix environment. You will act as the technical authority for Citrix-related issues, providing expert-level support, leading troubleshooting efforts, and contributing to strategic infrastructure initiatives. The DXC Third Line Citrix Engineer is an experienced, multi-skilled professional responsible for supporting, maintaining & expanding our UK Secure Client environments, ensuring a smooth and reliable experience for the end user base. The successful candidate will enjoy problem solving, put customers’ needs first, and will work mainly in Preston. Successful applicants must be eligible for high level UK Security clearance.

Roles Primary Responsibilities

• Provide Third-Line Technical Support for incident escalations & problem record progression. Point of contact for Citrix infrastructure, including XenApp, XenDesktop, Citrix Cloud, and NetS...