Your Job
Guardian Glass is looking for a dedicated Claims Customer Service Specialist to join our team in 10th of Ramadan City, Sharqia, Egypt.
Our Team
You will be an integral part of our Supply Chain Department, working closely with cross-functional teams to ensure exceptional customer service and efficient claims handling.
What You Will Do
Follow up on open complaints with internal departments.Ensure decisions align with Service Level Agreements (SLAs).Provide excellent customer service and resolve inquiries or complaints. Escalate when needed.Maintain high customer service standards in a fast-paced environment.Communicate effectively across different levels and work both independently and in teams.Who You Are (Basic Qualifications)
Bachelor’s degree in business, Accounting, Finance, or another related field.Fluent spoken and written English.