We are hiring Claims Administrative Assistant to be outsourced to our clients.
Responsibilities - Support the daily operations of the Claims Administration Unit
- Verify and ensure accurate policy information, including policy validity, policy numbers, and coverage details
- Cross-check information across multiple systems to ensure data accuracy
- Prepare claim documents, including merging and splitting documents as required
- Determine applicable policy benefits and provider types during claims processing
- Process high volumes of claims within established turnaround times
- Liaise with claimants, policyholders, and agents regarding outstanding documentation or requirements
- Build and maintain effective working relationships with internal and external stakeholders
- Support process improvement initiatives, system enhancements, and claims best practices
- Perform administrative tasks and oth...