NBC Holdings is a leading force in the South African employee benefits arena, providing a comprehensive range of employee benefits, products and services.

We are seeking a Claims Administrator to accurately and timeously process claims. Assess claim documents and determine validity. Investigate claims and gather information from members, employers and others. Evaluate claims based on policy coverage and laws. Monitor defence activities and ensure claim-related issues are resolved.

Key Outputs:

• Process all claims, withdrawals, retirals, deaths / transfers.
• Knowledge and understanding of the 2-Pot process and processing of such claims.
• Managing the entire claims process, including investigating claims.
• Ensuring accuracy and compliance with plan guidelines.
• Communicating with members and employers regarding the status of their claims.
• Addressing any inquiries or issues that may arise.