Overview

To conduct a comprehensive review and processing of third-party bodily injury claims, and provide recommendations for suitable offers/mandates for resolution.

Responsibilities

• Conduct thorough assessment of claims by gathering necessary documentation from insured, third party solicitors, branches, agents, brokers, etc., with a keen attention to detail in identifying potential fraud, ensuring timely and fair settlements in compliance with internal policies and regulatory guidelines (PIAM, BNM).
• Engage in timely and effective negotiations with third parties or their solicitors to achieve claims settlement, minimize the risk of litigation, and enhance cost efficiency.
• Collaborate with panel solicitors to strategize and achieve a timely, fair and reasonable settlement.
• Craft, develop and implement efficient settlement strategies including those for complex claims, emphasizing workflow enhancements to streamline claim c...