About the job.

National Highways has a new role for a Claims Manager. You will be responsible for managing Claims Handlers, offering guidance, support, expertise and performance management to ensure timely resolutions of the overall claims portfolio within their Hub for National Highways within legal frameworks.

This role will be based out of our Birmingham office.

The role is part-time (3 days per week) and will be on a hybrid working basis requiring you to work a minimum of 1 day per week in the office.

• Responsible for managing people within the Claims Team, providing full managerial support, performance evaluations, coaching and career development advice to develop and support a high performing team.
• Using performance dashboards and tools to interpret team performance and implement plans to utilise resource in the most effective way.
• Attend case conferences, providing evidence and reports to aid the decision m...