• Claims management & submission: Assess claim validity, collect documents, notify insurers, and update shipowners. Register and track claim status; ensure timely filing.
• Stakeholder coordination: Liaise with internal teams and Accounts to reconcile claim bookings and respond to insurer/shipowner queries.
• Proceeds & payments: Follow up settlement proceeds, coordinate reimbursement and claim handling fees, and maintain records.
• Reporting: Provide regular claim status reports for external and internal stakeholders.

Requirements

• University graduate or diploma or equivalent tertiary qualifications
• Minimum of 1 year relevant experience in marine claims handling
• Background in shipping studies or relevant experience or knowledge
• Attention to detail and ability to prioritize workload, and work collaboratively in teams
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