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claims operations

Company

RecruitFirst

Location

Kuala Lumpur, Federal Territory of Kuala Lumpur

Posted

July 21, 2026

Position Overview

Overview

Who you'll be working for

The client is a BPO on an insurance project.

What requirements you'll need to be eligible


  • With 1 - 3 years of experience in medical claims handling


  • With healthcare background is preferred


  • With knowledge of medical terminology, billing codes (ICD 9, ICD 10, CPT) and medical insurance polices is preferred


  • Strong team player, willing to learn, able to work independently and effectively under pressure
  • What you'll be doing on the job


  • Assess medical claims in compliance with the terms and conditions of the policy


  • Verify medical codes, diagnosis and procedure to ensure compliance with industry standards (e.g. ICD 9, ICD 10, CPT)


  • Escalate enquiries and complex cases to Senior when necessary in line with internal guidelines


  • Process claims payment ...
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